T-Mobile's negligence was responsible for millions of customers' personal information being exposed in 2021, according to a class action suit. If youre ready to take your complaint to the next step, let FairShake help. My phone works when it wants to and doesnt work when it dont. In general, you don't need to do anything to "join" a class action. Suite 1240 Small Claims Court proceedings are always civil matters, and for a smaller amount of money than a standard lawsuit. I never received the $200 credit for upgrade promised in store due to customer service error. I am having trouble getting and making phone calls and texts. Mass arbitration is different than traditional litigation, which involves filing a formal lawsuit with the court and potentially going to trial. I have 5 lines and its all the same. Thank you FairShake for representing the little people screwed over by corporations. Also, had our plan costs changed whenever they felt like doing it. Im a metro psc by the mobile user for over 4 years and my phone is always messing up and no signal or internet I was about to change phone service but its been a business number for years and the data is always running out or slow and download random updates for no reason. We dealt with this for 7 months before finally just giving in & paying off the bill just so we could switch services. Class Action Lawsuit Settlement Amount (s): $14,000,000 = $4,500,000 in attorney fees + $7,000,000 to Claimants +$2,500,000 in non cash benefits (free minutes, text messages and HotSpot usage) - settlement administrator expenses (identifying and paying the class) - $1,000 to the lead plaintiff. No data. Dan Avery Jan. 24, 2023 10:00 a.m. PT 3 min. status of any class action settlement claim. Add me to this class action lawsuit please Ive been with T-Mobile for ten plus years and in my area is a dead zone for 3g, 4g, 5g service. as well as other partner offers and accept our. A class action settlement has been proposed in a case against T-Mobile US, Inc. and T-Mobile USA, Inc. relating to a data breach that T-Mobile announced on August 16, 2021. Please Add Me, Pease add me. With none in my home or job, Im in the middle of the city and have internet go out all the time. I signed up for PC for people they go through T-Mobile Sprint had it first when they switched we could not get service me and my daughter-in-law when it was Sprint we had excellent service now our phones dont work our TVs dont work I want involved in this lawsuit. Sign me up! A T Mobile Class Action Lawsuit Settlement is the perfect way for a person who suffered injuries to file a lawsuit against the company. The number of users whose personal information might have been compromised in a recent cyber attack of T-Mobile has climbed to 53 million, as the telecommunication company is hit by a pair of class-action lawsuits. Please add me. Ive had TMobile for a few years now and switched to 5g when it came out, they told me the area I lived had 5g but then when I got my 5g phone there was pretty much no 5g at all. Mine goes only to 4 g. Add me please and thank you. Contact Shamis & Gentile, P.A. Apple Store said that my iPhone 13 is not compatible with the Sims card how funny huh then they did this Esims its where you dont have to have a Sims card in your phone if nobodys aware of this and lets just say this I havent had connection to the Internet since I got this phone in March so Ive gone without service on my phone March April, May, June, July, August, September, almost October, I fractured my foot in four spots and broke my leg and couldnt even dial 911. Before you consider a T-Mobile lawsuit, check the contract you signed. Please add me. 36 N. Jefferson Street I took it to Best Buys they told me actually youre on 3G and youre not even on 4G and they said thats probably because they dont have enough room on 5G or 4G for most customers. Then when I went to TMobile to tell them Im not getting any 5g they just told me I had to switch my phone back to the LTE 4g in order for it to work because THEY KNEW 5g was not working!! The arbitrators decision is final, and if you win this legal proceeding against T-Mobile, they will be forced to comply with the arbitrators decision or face legal consequences. Since the merge with sprint and t mobile my service is horrible. Every since the Sprint/TMobile merger, my service has been terrible. "We have sent communications to millions of customers and other affected individuals and are providing support in various ways.". Weve designed our services to be inexpensive, and for you not to spend out-of-pocket. We have 1,000s of individual clients like who are affected by the data breach. Another, in March 2020, which exposed T-Mobile customers financial information, Social Security number, and other account information. Contact our consumer protection attorneys to see if you may be eligible for a claim under your states laws. Please add me. I had the LG thinq V50 and V60. More than 2 Representatives told me my prior phone and new one I had to purchase would no longer work on new network and that I would need to get a new phone again. They then said they would send us a booster that never came. Please help me? I will have them all print out every last one from March all the way till now. I was also only getting 3G. While T-Mobile has offered two years of free identity protection services, attorneys believe this offer is not enough to compensate people whose information was exposed. More information on the settlement can be found here. With or without speaker Found out T-mobile is controlling the phone on there in. Required fields are marked *. If you received direct notice from T-Mobile, letting you know that you were affected, contact our law firm for a free, confidential evaluation of your claims. They gave us pennies for them when they were both in excellent condition! An alternative to filing a T-Mobile lawsuit in small claims court is demanding arbitration with T-Mobile. For the 7.8 million current customers, the hackers also obtained phone numbers, IMEI, and IMSI information, which puts those individuals at serious risk of SIM swapping fraud. The sales tech failed to initiate the credit to my account. I finally switched over to Verizon, and for 3 months T-Mobil charged my card and refuse to return money! According to the lawsuit Espanoza v. T-Mobile USA Inc., the plaintiffs and the class action members contend their identities are at risk because of neglect on the part of T-Mobile. Thank you. The lawsuit, filed by a T-Mobile customer on April 15 and seeking class-action status, alleges that the company's no-contract plans are deceptive. Maybe T-Mobile bought out your last contract so you could switch from AT&T, Verizon or Sprint, and now youre locked in a contract with no way out. T-Mobile does not believe that customers had their financial information, credit card information, debit, or other payment information stolen in the attack. T-mobile customer for over 15 years, It dont seem that i can get caught up with my bill since last. I went from 4 bars 4glte to an x through my bars and ZERO service on July 1st. I had Sprint for many years. I will not recieve messages all day then about 10pm I get 20 of th! This field is for validation purposes and should be left unchanged. Our co-founder walks you through how FairShake works to help you take on big companies like T-Mobile. Don't Miss Out! A community for independently owned wireless stores, cell phone sales and repair shop I actually had to crawl my way to my laptop to email my sister who lives in a different state yeah but theyre just giving you the runaround and I mean the big run around 99 people I have talked to and its getting to the ridiculous I told him I said what Ive got to reach 1 million people before yall actually say hey theres a problem, but the thing is I had an iPhone 7 S and I was getting 5G since I got this iPhone 13 I have never had 5G ever. Preliminary Approval of the Proposed Settlement was granted on July 26, 2022. Add me. Thats when whom ever said address I gave it to them they seen My home and people coming in my driveway. Legal Statement for Top Class Actions. For further information, please complete the form on this page. For more on how to use arbitration to take legal action against T-Mobile start here. I called them MULTIPLE TIMES and they had the nerve to tell me maybe I will have service in a year once towers are updated. Well ask for 15% commission out of your settlement from your T-Mobile legal action when you receive it, subject to our 100% satisfaction guarantee. San Diego, CA 92101 FairShake has helped thousands of consumers just like you get resolution to long-standing complaints with companies like T-Mobile without filing a lawsuit. We were told the service would improve and it has worsened. The number of users whose personal information might have been compromised in a recent cyber attack of T-Mobile has climbed to 53 million, as the telecommunication company is hit by a pair of. How do I join this suit? I guess this is what you get when you are a long time customer. document.getElementById( "ak_js_2" ).setAttribute( "value", ( new Date() ).getTime() ); document.getElementById( "ak_js_3" ).setAttribute( "value", ( new Date() ).getTime() ); document.getElementById( "ak_js_4" ).setAttribute( "value", ( new Date() ).getTime() ); Please note: Top Class Actions is not a settlement Please add me. I have screen shots of my speed test iver the last 2 months Yeah its getting bad I even asked for them to buy my phone back so I can go to Verizon. Hmm..feel that should have been disclosed during the sale. WiFi went down s as free tech fixed a non-problem. Add me plus they sold me 3 Galaxy watch 4 LTE that wont work on their networks before the merger. Easily worst customer experience Ive ever had with a company. Well this just explains why things are going crazy lately. Only had plan for 3 days and it didnt work. I have been with sketchy service since March 2022 and without service at my home since June, I inherited TMobile by way of Sprint. Although we go to great efforts to ensure that our material is accurate and helpful, if you want professional assurance that our information, and your interpretation of it, is suitable to your specific circumstances, we suggest that you contact a lawyer. Please add me to the list of Plaintiffs on the Moreno case! I told you this I filled out Start A Class Action Lawsuit back in 2021 and never heard back from anyone. T-Mobile customers could now be at risk of identity theft and fraud for many years to come, and legal action could help compensate people for the cost of these additional damages. The plaintiffs are also concerned with the monetary costs and the "time spent mitigating the effects of the Data Breach, including time spent dealing with actual or attempted fraud and identity theft.". Never had any problems with Sprint until this happened. So Im paying on a phone that doesnt work and my thing was just like electricity if you got electricity to your house and all of a sudden the wind blows and you lose electricity, your meter stops and your meter does not go up anymore until the service gets corrected which means thats what Sprint /T-Mobile should be doing until they get it corrected. How you join please , we have been going thru hell for month with T-Mobile and the CEO has blocked him on all social media after he reached out to him , Mike Sievert, As of today I am a former T-Mobile customer and my service began February 10th 2022 not even a week after service began I started having issues with dropped calls and lost text messages when filing a client I was told there was no issue but they would look into it I have called back multiple times every month since then trying to get a solution or something when I was fed up enough and requested service to be cut off they denied my request ignored me even hung up on me I have been threatened by their supervisors and nobody in the company will give a statement or anything about what is being done, As the result of not changing to 5g my/our phones are working BUT glitches all the time my 7 yo granddaughter phone went completely out for 24 or more hours then came back on, its ridiculous how much were required to pay AND its crap services, As of today , my 5g service constantly messes up . upgraded S22+. I am not a lawyer and cannot answer this question. I took my card off. Sign up for our newsletter for the latest tech news and scoops delivered daily to your inbox. I have the Galaxy S10+, Add me, I use t-mobile also and cannot access anything hardly as far as connecting to internet. settlement administrator or your attorney for any updates regarding Motherboard later confirmed that the information came from T-Mobile servers. My service has been terrible. The website I go to online are coming up not secure . Just recently have been getting wifi for my TV vision but still rebooting once a day. I spoke with a t-mobile representative who told me this is what happened to my service when I called to complain that I wasnt getting any service while attending a concert in Orlando Florida. T-Mobile announced Friday it had discovered that another 5.3 million current customers and 667,000 former customers also had their information stolen. administrator or law firm. Add me to the list. I was forced to upgrade and now Im being overcharged. They keep telling me the update should help with my service interruptions, drop calls, and no internet at some point during the day. You will file your case yourself, may be able to represent yourself. 2:22-cv-00843 in the U.S. District Court Western District of Washington. Well how did I get this printout? I have been a customer with sprint now T-Mobile for more than 6 yrs. Plus they said they would send a boost to get service near my home. Then all of a sudden my name started the show up on caller ID. Consumer arbitration is an efficient and effective process for resolving disputes against corporate giants. Want to stay in the loop on class actions that matter to you? Add me T-Mobile is overcharged me for the iPhone 12 told me I would be paying 19 dollars a month in actually I am being charged 28.00 a month I have been paying over a year now. Long story short had to call every month to have my bill corrected. Add me my pay for 5g it was mandatory by T-Mobile because of my phone and I never have service and its not fast like they claim to be. Same! Store said theyve been dealing with it almost a year? A cyberattack launched against T-Mobile exposed the personal data, including social security numbers, of at least 47 million current, former, and prospective customers. I have an LGK 30. This is probably the stupidest thing ever. You could increase your chances of not only getting your problem fixed, but a possible monetary settlement. Impacted devices included the Samsung Galaxy S10 5G, LG V50 ThinQ 5G, HTC 5G Hub, OnePlus 7 Pro 5G and various tablets, security systems and other devices. The shutdown of Sprints 5G network left approximately 75,000 sold 5G phones without the ability to receive a 5G signal. The following day, T-Mobile officially announced that it suffered a cyberattack. Please add me. My wife and I were told to switch to 5G for better reception but it was necessary to change our phone numbers. Add me. I dont have 5 G service in the area of Arizona where I live so its useless. My service has declined steadily since the merger, today I have zero service, t mobile claims nothing is wrong. Oh and I was called a liar too. It took almost a week of investigation with the help of my TM business sales agent to discover this. I had Sprint for mobile hotspot for 6 years. On August 17, 2021, T-Mobile was alerted of an individual trying to sell stolen customer data in an online forum. This is how bad my situation is. We were upset about it. The T-Mobile class action lawsuit argues that more than 50 million customers' confidential proprietary information (CPI) and customer proprietary network information (CPNI) was disclosed to third parties without their consent. They are really a light for us in a very hard time. Because Im a Sprint customer and they and T-Mobile sent me emails briefing me on the details. So if I pay more for the service that I already dont get it might get better according to them. have been with T mobile for 7 years. "We are continuing to take action to protect everyone at risk from this cyberattack, including those additional persons we recently identified," the company said in a statement. Under the act, consumers may recover statutory damages between $100-$750 or actual damages, whichever is greater, to compensate for any fraud, time spent, or any credit monitoring product consumers purchased in response to the breach. ","acceptedAnswer":{"@type":"Answer","text":" 2023 FairShake. This means that hackers can obtain more sensitive data, in addition to obtaining the tool that many use for two-factor authentication. I am not a lawyer, but in general you cant sue someone for a data breach. They are comparable to aol 1.0 All of arbitration claims made through FairShake are administered by the the American Arbitration Association (AAA). When I receive calls or call out. Were so sure that youll be happy with FairShakes services, we offer a 100% satisfaction guarantee. Plus it was on all tech websites. In my area I have to use my wifi just to make calls. Switch back to Verizon. He has represented data breach victims in some of the largest and most influential privacy cases. After having to install the new tmobile SIM card my service dropped noticeably for all 6 phones. Your information will instead be submitted to an attorney or claims processing company for a private assessment and possible representation. People try and call and my service says that my phone is not in service, which it is in service and my bill is not what I signed up for. Please add me I have horrible service for months now. Top Class I have never been told that my service would require a 5G phone by T-Mobile. Top Class Actions is a legal news website that covers class action litigation, settlements, drug harm claims, and product liability lawsuits. I have been speaking to T-Mobile almost everyday for a month, I used to have Tmobile service with their phones and so Ive been with them a little but not very long while trying to cut the phone bill by paying like half the price of my phone bills and then they start raising the cost from like 50 or 60 or 75$ and then raise the price up around like up to 120$ on my billing statements after taxes. If you were a T-Mobile customer in August 2021, you may get a few dollars from the carrier in the near future. How do I join this action? Please add me also. If you qualify, Top Class Actions' lawyers will contact you after you fill out the form to determine if you should file an individual lawsuit or a class action case. T-Mobile says the plans don't have hidden fees, but there's an early termination catch the company isn't being forthright about, according to the lawsuit. I just use this phone for the internet. If youre like a lot of T-Mobile customers youre in a contract and cant just change wireless companies. Please add me as well. Please add me. In contrast, most people will get less than $100 from the class action settlement. With hundreds of successful settlements to our credit, were ready to help you fight against the large corporations that dont care about their customers. Much static even when speaking with T-Mobile .T mobile is covering up. Hes seeking certification of the class action, an injunction, fees, costs, monetary relief and a jury trial. I am so frustrated with Sprint/Tmobile after this merger and the new service switch. It appears the problem gets worse, with each update. How do I get on this class action law suit? All of the photographs on this page are of models, not clients. SIM swapping fraud is when someone can convince a phone carrier that they are someone else and have that persons phone number switched to their control. The wireless carrier is now up against two class action lawsuits filed by upset customers, Bloomberg reported on Friday. This site is intended to assist people securely deal with their own legal requirements by providing information on the law and lawsuits. So then I paid like a couple hundred dollars to have them shut my TMobile Account so I could switch over to a different service provider which much cheaper and better but despite the coverage on it to save money and to keep my money back into my pockets. Plus very rude! Youll file your own legal forms and documents and keep on top of the deadlines and proceedings yourself. Other one was wrong. if you are a T-Mobile customer and believe you've been affected by this data breach. Offered me a new one but told me we would have to pay for my husbands and get a new line. Terms and Conditions. v. T-Mobile USA Inc., Case No. information here is for reference only. 310-740-3401, Please add me. Add me, 2 Sprint 5G devices bought from T-Mobile and never any service despite unlimited everything. They wont help us! Settlement Administrator (s): Rust Consulting . Now, Im fed up I wasnt aware of a these changes as Im a busy Mom of 3 littles & I too have a 4G phone Samsung A21 w/virtually no coverage in areas where I go hiking & paddling & may need emergency help that many others have a signal. Please help! I was using T-mobile internet with out Wi-Fi. Still unable to have service. T-Mobile is facing a lawsuit from the Federal Trade Commission. Suite 603 No money was not going to be in the until 3 that when it got crazy. They did all this without telling us!! Was sold entire internet package and for the last year have had nothing but trouble. One of the phones I had, shut down A week or so before my contract was up. Why: Class action lawsuits and settlements involving T-Mobile and Verizon have collectively revolved around claims related to accessibility, service and billing. I was forced to upgrade to a new phone and a new contract. We work closely with class action and mass tort attorneys across the country and help with investigations into corporate wrongdoing. We do not support or suggest any of the networks third-party claims processing companies, lawyers, or law firms. T-Mobile says that the information stolen from the additional customers did not include social security numbers and driver's license information. Myself and 20 others were without service.. please send information to join suit.. Sign me up. In general, arbitration is a form of alternative dispute resolution in which two parties resolve a disagreement outside of court with a third-party arbitrator, as opposed to a judge or jury, deciding on the matter. Suite 600 The T-Mobile class action lawsuit is Jose Moreno, et al. If you're ready to file a lawsuit against T-Mobile, don't look for a class action lawsuit. They continue to charge $90 per mth. If youve received notice that your information was compromised in the T-Mobile data breach, you can now join others taking action. T mobile is not the only one doing this. ClassAction.org is a group of online professionals (designers, programmers and writers) with years of experience in the legal industry. T-mobile service is terrible. Meanwhile, T-Mobile is being sued by a Florida man who says he received 50 unwanted calls from T-Mobile and its affiliates chasing down a strangers unpaid debt. Check out our list of Class Action Lawsuits and Class Action Settlements you may qualify to join! Yes, I know you get what you pay for. This button displays the currently selected search type. working with ClassAction.org are no longer investigating this matter. Aaron Blumenthal represents consumers, employees, and whistleblowers in class action and other complex litigation. Leaving me with 3 unusable phones. Contact us now for a confidential evaluation of your potential claims. ClassAction.org is a group of designers, writers and programmers who have been working in the legal space for nearly a decade. They say it never happenned whic is a lie. This isnt the same as filing a Small Claims lawsuit yourself or joining a class action lawsuit (which your contract forbids). Adding T-Mobile SIM card has not resolved issues with service on my sprint phone. When I did that, all of audden they couldnt find it in the system & the tech didnt work there anymore. On July 2, 2020, T-Mobile shut down Sprints 5G network. I so hope this gets tossed out. Recently, T-Mobile settled a class action lawsuit to resolve claims made against it for the August 2021 data breach that affected approximately 76.6 million US Citizens. We pay for a service and should be able to use it. How can I get in on this lawsuit? News of a massive data breach began to make waves on Sunday, August 15, when Vice.com reported that hackers posted on an underground forum claiming to have data of millions of individuals for sale. If you complain about this enough to these I dont know I dont even know what to call him anymore. Start your claim now! If we dont recover money for you, you wont owe us anything. T-Mobile is offering two free years of credit monitoring on its data breach website, but the credit monitoring offered as part of a data breach is not always as good as what you can get on the commercial market. drop calls, wont let me call out, and family and friends say they call and goes straight to voice mail. Tower has work other for over 2 years now. Ive got bad service on 5g Note 20 Sprint phone and they wont help. Dirteeduckeeee @gmail.com. One phone on our account is obsolete July 1. I work from my phone and absolutely cannot function without a working connection. We are both retired and have no guarantee of a signal in case of emergency. Most recently, in December 2020, which affected 200,00 customers and disclosed phone numbersamong other information. My phone kept saying NOT CONNECTED TO ANY NETWORK I have the Galaxy Note 10. Jose Moreno, et al. Pasadena, CA 91105 THIS IS A PAID ATTORNEY ADVERTISEMENT, AND THE PARTICIPATING ATTORNEY(S) ARE INCLUDED BECAUSE THEY PAY AN ADVERTISING FEE. I have two LG tablets and an iPad that no longer have service and I still have to pay the monthly lease. Since the?change, my phone freezes up constantly. An arbitration hearing brings in someone to be an impartial third party in place of the judge to listen to both sides and decide how to resolve the dispute. I switched from Verizon to TMobile 1 year ago and its been nothing but a nightmare. While dozens of proposed class actions were filed following the breach, T-Mobile is arguing that most customers agreed to arbitrate their claims when they agreed to the companys terms and conditions. I got a message stating that it was 2 many devices connected. The information stolen from the customers includes names, addresses, dates of births, phone numbers, social security numbers, and driver's license information. Some of the most common complaints against wireless carriers like T-Mobile include: You may feel like its time to file a lawsuit just to get something done. I used to be defensive when people discovered I had Team Maybe as they would call it because I have a grandfathered account (Ive had Tmobile for 18 years). Lynch Carpenter is committed to keeping our site compliant with the Americans with Disabilities Act. I would like to be added, Add me its ridiculous what they think they can do to people. who says he received 50 unwanted calls from T-Mobile and its affiliates chasing down a strangers unpaid debt. Add me to this lawsuit. Now heres the 7th month and they decide the promotional prices will not be applied. We make no representations about the qualifications, competence, or credentials of any participating lawyer or processing organization, and we have made no judgments about them. was a Sprint customer for years. "}},{"@type":"Question","name":"Can you sue a company for data breach? The attorneys handling the mass arbitration will only get paid if they recover money on your behalf, and their payment will come as a percentage of your award. But they are still charging for the services however, we are not receiving the service they claim to deliver. I was having problems with the company for months. Once the merger happened I had 3 phones that couldnt be used and was charged for them for over a year. I want out without the tremendous fee that comes with early termination, Add me please tmobile has ruined my roomates and myselfs trust or belief in any Honest phone carries. So they want to offer me a Wi-Fi hotspot that I can pay extra for and then they say the booster will work better. Cut off both phones. Since the merger Ive had nothing but problems. ","acceptedAnswer":{"@type":"Answer","text":" The seller of the information is asking for six bitcoins, worth about $297,279 as of publishing, for 30 million social security numbers and driver's licenses, according to Motherboard.
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