Network Name You can change the wireless name of your Hub so it's easy to spot in the list of wireless networks that pops up when you're searching for a network on your device. None - anyone can connect to your wireless network without entering a password. In fact, if you sign up to an ADSL broadband package (offering average speeds of 10Mbps), BT will send you a Home Hub 4 rather than a Smart Hub 2. When the image is approved you will see where I was trying to change it. How do I change my Smart Hub's wireless settings? In the end there are some configurations that needs to be performed on the SmartHub 2 from BT for the Pi Hole to work properly, however I believe this can be useful on several other routers too. BT Smart Hub does not accept you changing the DNS servers hence you have to manually deactivate the DHCP on the router. Not all routers are the same. Connect with more opponents and help improve your online connections in Mortal Kombat 11 by forwarding some ports in your router. 0 Ratings . Forwarding some ports in your router for FIFA 23 can help improve your online multiplayer connections. Any 3rd Party router should work so long as you can create a static WAN ip on that router, and then add this to the smart hub 2. How to keep your family safe online with BT Parental Controls and the different blocking categories, Open a new web browser on your connected device and type 192.168.1.254 into the address bar. 08:50 AM. @Prodigy11UK Welcome to the Plusnet forum. California Residents: Prop 65 WARNING. Don't let poor connections slow you down. 25-08-2022 Summary of Contents for BT Smart Hub 2. 05:35 PM How do you turn off wifi? The light on the left of the Hub will flash blue. 26-08-2022 It is mains powered and requires a mains socket nearby. - edited Slide the two parts of the hub's plug together until they click into place. From the Hub Manager go to Advanced settings then My Network then IPv4 configuration. I've just acquired a Hub6/Smarthub from eBay. Sometimes you need to unblock some of these connections so you can run a game or application. 15-01-2019 To do this you can use our Network Utilities tool, which includes a free Open Port Checker. A Firewall blocks incoming connections by nature. I'm using a BT Smart Hub 2 with my PlusNet broadband and recently purchased 2 Essential BT DECT handsets. So I set the router back to Mode 1 and the Sonos stayed connected and works fine. Did you go through this step? If you're an existing customer with a different BT router don't worry you can upgrade to Complete Wi-Fi and get everything you need, including a Smart Hub 2, sent out to you. Although many of BTs services require a phone line to supply broadband to your property, you can now choose to not have a functioning landline. Registered, office: 81 Newgate Street, London EC1A 7AJ. - edited Im aware of the potential problems with not separating the bands, however none of my devices gives any trouble and its more convenient (non-tecchy wife!) Keep area ventilated (i.e. You should see a box similar to the one shown below. The Smart Hub 2 for FTTC can be used on FTTP by using a cable and changing the settings to full fibre mode though. See https://community.bt.com/t5/BT-Devices/Smart-Devices-Only-Work-on-2-4-GHz/m-p/1903131#M6951, on If you are forwarding a single port, enter that port number into the External Ports Start and the External Ports End boxes. If the username or password did not work check out our Default BT Router Passwords page. My reading of your linked post is that it is from someone who wanted to use different SSIDs for the two bands without having -5 automatically added to the end of the 5GHz band. Ask questions and share tips with other people 24 hours a day. But to get back to default settings, I had to do a factory reset! How do I use Pi-hole's built in DHCP server (and why would I want to)? BT Smart Hub 2 users are complaining of connection issues between their wifi-enabled devices. To find out how to use it, just click on the dropdown for your Hub. Where can I view the status of my Smart Hub? Announcements, Guides & Community Updates, https://community.bt.com/t5/BT-Devices/Smart-Devices-Only-Work-on-2-4-GHz/m-p/1903131#M6951, BT Smart Hub 2 Port Forwarding Manual settings. Gandalf, Alan27. In these cases, all that is required is to drop the DSL by either selecting Disconnect in the Advanced/Broadband settings or removing the DSL cable, changing to the Plusnet Username (followed by @plusdsl.net) and Password, then selecting Connect. When you enable Bridge mode, your hub light will turn orange, your Hub will act as a modem only. Enter the username and password for your BT Smart Hub 2 router. You should be on the home page of your BT Smart Hub 2 router once you have successfully logged in. Didn't realise that was the way to do it. Things are slightly different for the Smart Hub 2. 08:45 AM. Using the BT Hub Manager Fear not, thats why were here. Above is an example of what a web browser address bar looks like. Key features BT Smart Hub 2 features advanced filters BT Smart Scan technology + Mesh Discs Available (separate) Product overview Type: BT Wireless Router LOCKED TO BT Standards: Ethernet, Fast Ethernet, Gigabit Ethernet, IEEE 802.11a + 5 more A newbie here. Im going to get a hub 6 for the same issues with the rubbish plusnet router. From the Hub Manager home page, go to - Advanced Settings Broadband Routing Enable Bridging When you enable Bridge mode, your hub light will turn orange, your Hub will act as a modem only. Open Port Checker is the only online port checking tool that has Guaranteed Results. If you factory reset the hub before you set it up I would have expected the two bands to have been synchronised by default. Having the same name for both bands has never been an issue and it's a bit of an unnecessary pain having to choose between them. Also, I can see steps 11 onwards but the link for the previous steps seem to be for an older BT router but I guess the steps are the same for Smart Hub 2? I can confirm it works OK but it takes a few goes to get the timing right. Best answer by Tp10000 Thank you. BT is the UKs biggest broadband provider and, like other providers, will give you a free router if you sign up to one of its broadband deals. If your BT Smart Hub 2 router is still running the affected firmware (V0.26.03.01286) then please get in touch with BT directly. You may need toset up your devices again. Click the number to view who else liked/thanked this post. You can help reduce lag and improve your overall experience in Splitgate by forwarding ports in your router. BT started charging for non returned Smarthubs in December 2019 NOT 2018. Page 2 You can add and manage these easiest way to get help . How to open the Hub Manager Open a new web browser Type 192.168.1.254 into the address bar This will open the Hub Manager If you want to make any changes to the hub settings, you'll need the admin password. No, but if you put the BTB Smart Hub in bridge mode, you can use a better router. 03:02 PM From the Hub Manager, click on Advanced Settings, then Wireless. Whilst Plusnet mention using a special character, one is not required so if necessary logging into your Plusnet account and changing the password to alpha numeric characters only will fix this. Plug one end into the Hub and the other into a wall socket. But you do have the option to leave the bands synchronised. The default BT Smart Hub 2 Router Username is: The default BT Smart Hub 2 Router Password is: We have software that does all of this and more called. The BT Smart Hub 2 router's default IP address is: 192.168.1.254. Mattwilf, smallblueplanet. Baldrick1. Regularly check that objects don't cover any parts or, When not in use, store in a dry place and away from. Under IPv4 configuration, change the Subnet mask to 255.255.0.0. 1 - Deactivate the DHCP Server on BT Smart Hub 2 Perhaps Im due an update, well see. Maybe I am due a software update sometime. Note that customers can choose to sign up for Complete Wi-Fi and Hybrid Connect individually however, which works out much cheaper. If your devices or power adapters appear damaged, stop using them immediately. Forward Ports on Your Router for Mortal Kombat 11. A BT Smart Hub 2 router contains a basic firewall to help protect your home network. If an engineer is required to get your BT broadband up and running, they will also set up your router for you. Go up to BTs standard fibre broadband package, Fibre Essential, and you get the BT Smart Hub 2; this is also the case with Fibre 1 and Fibre 2. Click on the Firewall button at the middle of the screen. 25-08-2022 With BT access controls you can manage how your device accesses the internet during certain times of the day. Sorry I thought the first 10 steps were for some kind of business internet modem, will have a go tomorrow. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips, Positioning your Smart Hub 2 to get the most from your wi-fi, Download the Business Smart Hub 2 user guide, Changing the wireless settings on Smart Hub 2, Restricting the wireless devices that can connect to your Smart Hub 2, Setting up IPv4/IPv6 DNS servers or dynamic DNS on Smart Hub 2, Controlling the time when devices can access the internet on Smart Hub 2, Creating a Port Forwarding rule on Smart Hub 2, Set up and assign multiple Static IP addresses on the Smart Hub 2, WAN port on Smart Hub 2 and using it for Ethernet. Which is best depends on several factors but the general rule is that 2.4 GHz works at a greater distance than 5GHz whilst at short ranges the 5GHz channel is faster. In fact, if you sign up to an ADSL broadband package (offering average speeds of 10Mbps), BT will send you a Home Hub 4 rather than a Smart Hub 2. However, that doesn't mean adapters won't arrive at some point. Find the Advanced Settings button located near the bottom right of the screen and click it. Since then, there have been changes in the firmware and feedback from those who have adopted these hubs has led to further understanding. Port Forwarding for Call of Duty: Black Ops IIII. We recommend that, you unplug the power and phone line cord during, If you've got a pacemaker please check with your, Radio signals from this product may cause, The BT Smart Hub 2 contains code that is covered by, In accordance with the GPL, BT has made the, Radio Equipment Directive Declaration of Conformity, Hereby, British Telecommunications plc declares, that the radio equipment Smart Hub 2 (model, number GRV9517UAC34-A-SA) is in compliance, with Directive 2014/53/ EU. No problem, I think it a lot of money for a modem/router anyway. For example, you can control your children's internet use when you're not about. Thanks@Baldrick1! In order to do that, open the web page for the configuration of your router (usually 192.168.1.254) and click on Advanced Settings and My Network (the password the hub is going . Our guide How to Reset a Router can help you with that. Can you help me or direct me to step by step instructions please? For instance, you could change it from the default, which will be similar to BTB-ABCDCD, to something more meaningful to you or your customers, like Tom's Caf'. 25-08-2022 Then click on Advanced Settings. Youll then need to plug it into the mains, then hit the power button and wait for the light to turn blue before you can start connecting your devices. 13-04-2021 It also comes with a price promise that your bill wont go up when your contract ends and double data allowances for anyone who also has a BT Mobile SIM. Choose BT Access Control from the options. 22h11, on BT has a few routers the Smart Hub 2 is the newest and is up there with the very best routers offered by broadband providers. 05:37 PM. I changed the setting to OFF and the issue was solved. 14 users liked/thanked this post: Update - 7th May 2021: BT have issued a new statement: 03-08-2019 This router is a few years old now but will easily give you the modest speeds promised by an ADSL package. and don't pull, twist or plugs any cables. Channels Just follow along as we lead you through the process of opening a port in your router. There is no advantage in having the Smart Hub 2 unless you want to use it with the extra disk(s) You would be better to continue using your old home hub. I could insert the PlusNet name in front of the -5 which gives me split bands but I can't remove the -5. The network name was originally set as BTHub6-**** which I changed to be the same as my old PlusNet one. Hello folks, yesterday I installed pi hole in a raspberry pi Zero W and everything worked perfectly when I was using manual IP address but got several issues when using DHCP. A BT Smart Hub 2 or similar will be provided by your provider. At the time of writing, BTs entry-level standard broadband package comes with a BT Home Hub 4. Can you help by posting a screenshot of your advanced wireless page? You'll find access controls for your Smart Hub 2 in the My BT app. Page 1 The equipment provided to you will remain the property using or installing where restrictions may apply such The BT Smart Hub 2 contains code that is covered by of BT at all times (excluding outright sale equipment). How do I view the devices connected to my Smart Hub? The results in the connection being redirected to BT servers where the Plusnet username is thrown out and the page redirected to the BT trouble shooter. 07:01 PM, That is exactly what I did, and the message that appears is "These IP settings are not valid on the BT business smart hub". Thanks so much for any help. Direct from the horses mouth it states; Using Smart Hub 2 as a modem only You'll need to enable the Bridging feature. Find the address bar in your web browser and type in your router's IP address. To find out how to use it, just click on the dropdown for your Hub. Forwarding some ports for Temtem in your router can help improve connections and provide a smoother online experience. IP address Security Password View or change the wireless password that you need to enter on every device before it can connect wirelessly to your Hub. How to Open a Port in Your Router for Gran Turismo 7. Connect the cable to the hub's power port, plug it into the wall and switch it on. The full text of the, EU declaration of conformity and power efficiency, Operations in the 5.15-5.35GHz band are restricted, Disposing of your old electrical and electronic equipment, The Government has a legal requirement to minimise, the unsorted waste disposal of electrical and electronic, equipment and to maximise its separate collection and, symbol shown here and on a product, means, you shouldn't throw it in your normal rubbish, This product may contain substances that could be, harmful to people or the environment if it's not, The equipment provided to you will remain the property. Go ahead and create a Port Forwarding entry. veneered wood or delicate, Don't use near flammable substances or in a. flammable atmosphere (e.g. Make sure the R8000's WAN/Intenet port is the only thing connected to the BT hub (apart from YouView/IPTV if you have it). Guide to using the BT Business Smart Hub Changing the IP address of your hub From the Hub Manager go to Advanced settings then My Network then IPv4 configuration You can view and make changes to your Hub's IP and DHCP settings (if you need to revert to the default settings, there's a Reset to default button on the top right of the page). This needs to be connected directly to the Openreach modem (ONT) with the supplied red ethernet cable. And how do you get one set up in your home? After a factory reset both bands have the same BT name but it still isn't displayed as per your second screenshot with a single heading labelled '2.4GHz and 5GHz'. There are no serviceable parts and you risk an, This device has been evaluated for and shown to, comply with European Guidelines when installed, and operated with a minimum distance of 20cm, There is a slight chance your product could be, damaged by an electrical storm. You'll then be able to change these settings: WirelessYoure wi-fi is on as standard. Look for the Wi-Fi settings and make sure it's enabled for both 2.4GHz and 5GHz. Cable.co.uk's broadband postcode checker will find you the best deals, providers and speeds where you live. The setting procedure for the Smarthub and Smarthub 2 are the same. The factory reset instructions are included in the original document as the previous users settings on a second hand Smarthub could cause confusion. Take the same values that you entered into the External Ports box, and enter them into the Internal Ports box. - edited An engineer is usually dispatched to connect you after about 14 days, too, but this can sometimes take longer. I only use one, static IP. Turn off DHCP, split the wireless bands, turn off smart setup, give it an IP address outside of the DHCP range of the SH2 (say 192.168.1.20) and connect it to the SH2 with an Ethernet cable LAN port to LAN port. Once you have entered your username and password, remember to click the OK button to login to your BT Smart Hub 2 router. Draytek routers are often found on eBay. The primary DNS was a IPV6 address. Turn everything off. Smart Hub 2 - switch on Wi- Fi Controls BT Smart Hub and Ultrafast Smart Hub - switch on access controls BT Smart Hub and Ultrafast Smart Hub - switch off access controls Thanks Baldrick1 for your advice and the steps to go through. BT Smart Scan technology set Pi-hole to be the DNS server for your network clients in the router's DHCP (or LAN) settings page. I apologise for sounding sceptical but this is the first time that I have heard of this. To improve your home internet set-up, you might want to sign up for BT Halo. Modes 2 and 3 may connect you but they'll also reduce or disable some wireless features so your range and speed might take a hit to improve reliability. In order to do the change go to Advanced Settings -> IPv6 -> Configuration and turn IPv6 address allocation to Off and reboot the router again. I recommend separating them as some devices dont work when they are in sync. The BT Smart Hub is an unassuming router that builds on the Smart Hub 5's design. Next, connect the mains plug together (it comes in two parts). I think you will find that its due to the fact that you cannot split the 2.4GHz and the 5GHz wireless bands, so they have different SSIDs. The BT smart hub 2 supports all access types you need, including ADSL, FTTC, FTTP, G.fast and others. ): So no obvious way to select combine or split apart from how I define the SSID. Youll need to enable the Bridging feature. I assume but haven't tried that selecting 'Reset to recommended' will in fact synchronise them. All rights reserved. See https://community.bt.com/t5/BT-Devices/Smart-Devices-Only-Work-on-2-4-GHz/m-p/1903131#M6951 Used BT Home Hub 2. 15-01-2019 Now, remember this is the exact model of Hub Plusnet are now using. In the Protocol dropdown box, select the protocol type of the ports you are forwarding. Log in to your BT Smart Hub 2 router. Every time you connect a new device to your Hub, it guides you through setting up all the BT features and services available on your device. 25-08-2022 Connect it from the Port/LAN1 slot on the ONT to the yellow WAN port on the Smart Hub 2. You'll find it on the back of the Hub if you haven't updated it. After resetting the BT Smart Hub 2 router your username and password will be reverted back to factory defaults.