This includes beers, wines, spirits and cocktails, as well as mocktails, juices, sodas, bottled water, coffee and tea. Premium unlimited costs $34.99 per day and includes streaming. Earn 5,000 Points w/ Holland America Line Rewards Visa Card Verified Earn 5,000 points after your first purchase, enough to redeem for a $50 onboard credit. This can be done seamlessly from their first device just like upgrading service level package. You may select to print up to 9 additional tags at a time. The SSO/Staff Captain are authorized to make a professional judgment as to the legality of any item declared,detected or discovered on board. From outside the U.S. access 1-321-837-6106. Choose from two Internet packages based on browsing habits then use apps or sites in your Wi-Fi plan without worrying about minutes or megabytes. The best places to obtain specific information on required documentation and immunizations for your service animal are the U.S. Department of Agriculture's website, local customs offices in the specific ports, and from your service animal's veterinarian. Airline bookings are subject to flight schedule changes by the airlines. What follows is a breakdown of the advertised services around Wi-Fi by the cruise line and previous cruiser insights on these services for many cruise lines sailing vacationers are considering. The galley itself has many different areas of food preparation, which can help reduce the possibility of cross-contamination. These rooms provide wide interior & exterior doors, wheelchair access to both sides of the bed, and a roll-in shower with grab bars, shower seat, accessible shower controls, and hand held shower head. As our restart protocols continue to evolve, we have lifted the moratorium on oxygen concentrators and peritoneal dialysis effective immediately. You can also look for local restaurants or facilities with free WiFi hotspots in your ports of call. For further information on our relationship with airlines, please refer to your Cruise Contract. Additional information concerning Customs matters will be provided during your cruise. Cruisers can save 15-20% off these internet packages when purchased pre-cruise. Virgin Voyages includes Basic Wi-Fi in all their cruises and not only is accessible throughout the ship, but its also accessible at the Beach Club in Bimini in the Bahamas! Mobile Phones and tablets: Laptop rental is not available, however, each ship has an internet cafe with computers which can be used to connect to the internet. Furthermore, you are strongly urged to seek advice from your primary care physician, the Department of Public Health, the World Health Organization (WHO) or the Centers for Disease Control (CDC) to identify any specific vaccination or health precautions required for each port of call on your itinerary. Holland America Cruise Line features special pre-or post-hotel packages that allow you to extend your vacation in either your port of embarkation or debarkation. With 45 days notice, large print or Braille menus describing the inspired cuisine offered across a myriad of venues, from the elegant Dining Room to the casual Lido Market. Internet/Wifi Packages - Holland America Line For guest convenience, Holland America Line offers 3 different internet packages for purchase onboard their ships. Youll pay the same amount for your cruise, spread over time! Once you are notified of your flight details, please contact your airline. That'd be pretty much useless though if only one of you can be logged in at a time. Please keep these available for check-in. Just wear your favorite orange clothes and accessories, or purchase Orange Party essentials in our shops, and get ready for the time of your life. Additionally, standard stateroom doors and hallways may be too narrow for a wheelchair or scooter to maneuver into and out of the stateroom. Canadian officials WILL NOT allow guests to remain onboard while in a Canadian port without proper documentation. A currency exchange service will be available for selected itineraries, such as our European and World Cruise programs. With very limited exceptions (such as our Panama Canal cruises), U.S. law prohibits a person from beginning their cruise in one U.S. port and ending it in a different U.S. port. Here are the current prices. Best Cruise Vlogs to Binge Watch 2023 Edition! Guests on a multiple device plan will all have the same service level package. We operate a comprehensive nautical and engineering cadet program whereby young women and men who are enrolled in maritime colleges are able to spend over a year on our ships supplementing their classroom education with onboard training. In accordance with U.S. legal requirements, we are providing the following link to theU.S. Department of Transportation Cruise Line Incident Reports. After an absence of seven days or more, Canadian citizens may bring back to Canada up to CA$750 worth of duty-free merchandise, which may include a maximum of 40 ounces of liquor or wine and 200 cigarettes. More detailed information is available at www.cdc.gov. Holland America Line has made improvements to the plan options, service to the ships, and Wi-Fi access throughout the ship. For the safety of all our guests and crew and to enhance accessibility, Holland America Line strongly recommends that all personal electric mobility equipment meets the following criteria: We recognize that for some people, a larger scooter may be essential. Ambulatory Accessible Our cruise Wi-Fi plans and internet packages allow you to stay connected at sea throughout your cruise vacation. They boast their services being The Best Wi-Fi at Sea, and they have several unlimited day packages for as little as $9.99 a day for a one device package. The leader in premium cruising, Holland America Line's ships feature innovative initiatives. A The email notification cannot be re-sent; however, reminder notices are scheduled to be sent at approximately 30 days and 14 days prior to departure for those guests who have not yet completed their Online Check-in. Guests can chose a Social plan, Surf plan, or a Premium plan. Holland America Line is introducing the new "Have It All" premium package to its fare options starting on April 21, 2021. Guests can chose a Social plan, Surf plan, or a Premium plan. When the ship reaches port, pricing will switch to the country-specific roaming rate -- also not cheap unless you've signed up for an international calling plan. Our exclusive Explorations Central programming unlocks the history and culture of each destination with engaging presentations and captivating performances. If, due to any cause beyond our control, we are unable to arrange for air travel or the air travel we arrange is unavailable or otherwise fails to materialize, to the extent permitted by applicable law, our sole liability will be limited to refunding the air price paid to us. There's so much to see and do onboard. The app is currently available on Norwegian Escape, Norwegian Epic, Norwegian Breakaway, Norwegian Getaway, Norwegian Pearl, Norwegian Jewel, Norwegian Gem, Norwegian Jade, Norwegian Pride of America, Norwegian Star and Norwegian Sun. For Microsoft Windows, NVDA and the Google Chrome browser are recommended. Airline-assessed baggage fees will be applied to guests onboard account when applicable as per your airlines rules. On a cruise last year, I tried to add an additional device to my premium $20/day internet plan as a test for my last two days onboard. Q I am taking a Land+Sea Journey. The day you board, Holland America Line places an initial hold on your credit card for $60 per person per cruise day ($30.00 per person per day for cruises longer than 25 days). A There are several benefits to having Express Docs: Q Are Express Docs available for all cruises? ), Jonathon is the tech guy behind CruiseportAdvisor.com. In other words, two devices with the premium plan would cost $40/day while four devices would cost $30/day. Ambulatory Accessible We also strongly suggest that you carry or otherwise keep with you important items such as perishables, cash, credit or debit cards, jewelry, gold, silver and other high value or important items, securities, financial instruments, records or other valuable or business documents, laptop computers, cellular telephones, cameras, or other video or electronic equipment, hearing aids, electric wheelchairs, scooters, binoculars, film, videotape, computer disks, audio disks, tapes or CDs. Some people have been successful using Wi-Fi calling with the Premium plan and others have not. Collect calls are not possible from the ship. Your booking will be credited to, and finalized by, your preferred travel advisor. However, you can make a Holland America Line cruise even more special for your friends and family by surprising them with an onboard gift. Ambulatory Accessiblerooms are designed for use by guests with mobility disabilities who do not require the regular use of a wheelchair, scooter, or other similar assistive devices. Flight search options include choice of round trip or one way travel, economy or premium classes, maximum number of stops, airline, and layovers en route if desired. After you select the pages you would like to print, click on the OK button to complete printing. Please note: No refund or allowance can be made to any guest who might, for any reason (including medical), cancel, deviate from, or otherwise not utilize all of the services scheduled to be provided by any excursion. Q Will I need vouchers for my Land+Sea Journey? Depending on the handset and the carrier the user may be required to select Roam on the handset. You may print selected pages or the entire Express Docs form. Be sure to advise that you are traveling with Holland America Line and that you are traveling by sea. No sharing is permitted. You can do everything or absolutely nothing. The medium package includes 300 megabytes for $39, and the Large package includes 1,000 megabytes for $89. Internet charges also vary by cruise line. Per person: each guest could use their own device at the same time; Per stateroom: Only one device per cabin could be used at a time. All other questions and concerns regarding air arrangements should be directed to your travel advisor. Because governmental travel requirements change periodically, you should check with a visa service or the consulate of each country you will visit no later than three (3) weeks prior to sailing to verify travel documentation. Disembarkation is usually completed within two to four hours after the ship's arrival. If the other parent is deceased or the child has only one legal parent, a notarized statement must be obtained as proof. The Lido Restaurant embarkation buffet and the Pool Grill shall open at 11:30 a.m. Our embarkation procedures are smooth and easy; you carry nothing but your hand luggage, and everything is beautifully organized so you will have no worries. It's the easy, hassle-free way to travel to and from your cruise. Update: Celebrity Cruises announced that beginning November 17, 2020, basic Surf internet will be included in the standard cruise fare. Again, these prices vary based on ship, sailing and number of devices you wish to connect. Your updated Express Docs information will be available online. After certain daily limits guest data may receive lower prioritization but guests will not be prevented from accessing sites included in their package. This plan does not include streaming of music and movies, though some newer ships are Netflix-app enabled. For example, Royal Caribbean has one package for those who just want to browse the web or send emails and another more expensive package for passengers intending to stream shows and movies. These rooms provide a shower with grab bars, accessible shower controls, and hand held shower head. The VOOM Surf Voyage Package on average starts at $15.99/day for one device and allows you to surf the web and send emails. IMPORTANT: Due to COVID-19 Health & Safety protocols, please arrive at the terminal at your exact assigned check-in time to help facilitate capacity control and distancing. Holland America Line has implemented this requirement so that you all remain together should an emergency arise that requires one or more in your party to be disembarked in a non-U.S. port. These rooms provide wide interior & exterior doors, a shower with no threshold, grab bars, shower seat, accessible shower controls, and hand held shower head. Prescription medical marijuana is not allowed on board. Your luggage will arrive in your stateroom later in the afternoon, via your cabin steward. If you believe you need a larger scooter, please contact our Guest Accessibility Department so that we can discuss your requirements. Transfers operate on the day of embarkation and disembarkation only and are available to Flight Ease guests and to guests who have independent flight plans. A After completing Online Check-in, your Express Docs will be displayed. Visit tsa.gov for more details. at June 2021 'Have It All' With Holland America The line's new premium package bundles a generous number of inclusions in the cruise fare Cruise Line & Cruise Ship Theresa Norton PHOTO: Holland America Line changed the name of its third Pinnacle-class ship to Rotterdam. Please note the EDL is not the same as an Enhanced (or Endorsed) Commercial Driver's License. Don't miss the sail away festivities with our entertainment staff. A This box indicates the deck number and general location of the stateroom to facilitate delivery of your luggage to your stateroom at embarkation. Holland America Line has invested over the past few years to expand onboard Wi-Fi service to satisfy growing guest demand for digital access at sea. Experts show you how to avoid problems when traveling in developing nations. A In order to have the most accurate information available onboard your voyage, we recommend that you complete the Online Check-in process at least 30 days prior to departure. For CIBTvisas contact information visit Visa Service Provider. It is important to keep in mind that tour operators are subject to the laws of their own country with respect to accommodating the needs of guests with disabilities. Fees: Cruise & Maritime Voyages charges $19 for 100Mb, $38 for 200Mb, $69 for 500Mb, and $99 for 1,000Mb. All of our crew are appraised by a senior officer at the end of each sailing assignment. Q What if I do not have an email address or do not wish to provide my email address? Roll-in Shower and bathtub: Suites SC6175, SC6164, SS6108, SY5002 and SY5001. Direct ship-to-shore telephones are provided in each guest stateroom. Choices: You may customize your air itinerary with your preferred travel dates, airport, airline, flight, and aircraft cabin class. Government Issued Identification: For security reasons, first and last names on an air booking must match the government-issued identification used for boarding. Travel advisors may impose their own cancellation fees. These suites have a king-size bed convertible to 2 twin beds. Holland America Line and its onboard staff are not able confirm flights from on board our vessels. Holland America Line shall have the right to refuse or cancel any bookings made at an incorrect price whether or not the order has been confirmed and your credit card charged. Q: Are a jacket and tie required for men? If you believe a delay will cause you to arrive in the port of embarkation less than two hours before the ship's scheduled departure or if you are concerned for any reason that the ship may leave before you arrive, our representatives may be able to advise you of arrangements to minimize disruptions in your vacation plans. So, theres no charge for social media, email, web browsing, or messaging. Records confirming the vaccination status should be provided to ourGuest Accessibility Department prior to your departure. The following flight options can be managed by logging into My Account or Manage My Cruise at www.hollandamerica.com. To order Greenhouse Spa products online, visit www.timetospa.com. While we welcome guests who use oxygen concentrators and are undergoing peritoneal dialysis, we are currently unable to accept guests who use oxygen tanks or are undergoing hemodialysis at this time. For information on alternative transportation arrangements and associated costs please contact ourGuest Accessibility Department. Call Me | Help. That's because your Future Cruise Consultant has immediate access to Holland America's reservation system and can view all availabilities on all sailings. Ability to enjoy your final hours in port at your leisure without having to stand in line at the airport. An 18% service charge is automatically applied to all beverage purchases, bar retail items, specialty restaurant cover charges, all for-purchase a la carte menu items, and all Spa & Salon services. MedallionNet is the Wi-Fi service of Princess cruise lines, and recently they announced some improvements to their service even to help accommodate those that might need to work while onboard. Two nights specialty dining: ships with Tamarind receive one night at Pinnacle Grill and one night at Tamarind. You will recognize our representatives by their Holland America signs. Get Latest Up To 50% Off Coupon Expires 6-7-24 Get Deal 30% If governmental action results in any element of Taxes exceeding the estimates used by Holland America Line for purposes of computing the quoted amount, we reserve the right to pass through the extra amount. Nearly all of Holland America Lines worldwide itineraries are eligible for EZpay, as long as they are not within the final payment deadline. Internet speeds can vary significantly from line to line and ship to ship, depending on factors such as location and available bandwidth. For your convenience Holland America Line has partnered with two luggage transport services for your convenience. Guests are always responsible for meals and items of a personal nature. Get up to 30% off Have It All cruise fares, free balcony upgrades and kids' fares, Wi-Fi, our Signature Beverage Package, Shore Excursions, and Specialty Dining plus up to $400 Onboard Credit and more. To obtain a license, they must have graduated from an accredited maritime college. There are further inspections conducted by many of the countries that our ships visit. Take a class or work out in the Fitness Center or head outdoors to the sport court and pools. It must be noted that the device trying to connect to the internet can disconnect a device currently connected without asking permission of the currently connected device's user. Does anyone know how much data comes with the premium package? If your home plan and phone allow calls over Wi-Fi, and you anticipate making or receiving multiple calls during your cruise, you may find the ship's internet packages a more affordable option than international cell charges. Take advantage of 24-hour room service on your verandah, or enjoy a sophisticated meal in the elegant Pinnacle Grill. A Rabbi is on board for High Holiday services. Once completed, all guests will be allowed to disembark. Free Cruise Planning. Children must be at least 12 months of age at the time of embarkation to sail on trans-ocean crossings and remote itineraries, where there are more than 2 consecutive sea days. All cash advances are subject to restrictions. Is it good enough to stream netflix? If necessary, the cost of hotel accommodations is not included in the air price. A To expedite the checkin process at the pier, we recommend that guests print out one full copy of their Express Docs for their party along with the first page and any applicable vouchers for each guest traveling. Our aim is to reduce friction in the guest experience by ensuring guests do not have to monitor their usage they only need to purchase the package which includes the sites they want and enjoy. Ask the airline to immediately advise our Air/Sea Department, or call us yourself at 1-800-628-4771. Another option is to install Adobe Reader and set it to be the default reader for the Internet. The short answer is yesbut it differs from cruise line to cruise line. Surf and Stream also allows streaming of movies and music from Netflix or Spotify, and connection via video chat apps such as Skype for $17.99 per device per day. There is no discount for purchasing packages before your cruise, as Disney advises to look for a current price list in your cabin, or by talking to Guest Services. If you become ill or injured during the voyage and your diagnostic and/or care needs exceed the capabilities of the medical center, you will be transferred to medical facilities ashore. Three nights specialty dining: Ships with Tamarind receive one night at Pinnacle Grill, one night at Tamarind and one night at Canaletto. Taken from the HAL website. Our ships do subscribe to a high service level and speed to the ships is similar to highspeed broadband internet you may have at home. Premium costs $29.99 per day and includes Surf Package plus video streaming including YouTube and Skype. Please see your server or bartender for a full list of items included in each package. You will need to provide proof of current vaccinations for the animal. The policy applies to all Holland America Line voyages. If you receive a busy signal or message, please hang up quickly and try your call again. You will pay for the data you use, not by the minute, so if youre looking to stream Netflix or just upload a few pictures to Instagram, youll be able to find the package right for you. Video streaming is not available with any of these packages. We try, to the maximum extent possible, to grow people within our company. Refill your medicine prescriptions sufficient for the duration of the cruise. Holland America Line has laundry service, dry cleaning and pressing service on all ships. The Social Voyage plan costs $14.99 per day or $69.99 for a 7-night cruise) and allows you to connect to Facebook and. It is ultimately the responsibility of parents and guardians to ensure that minors traveling with them act in accordance with their instructions. Be it illness, family matters, unforeseen work events - anything, CPP enables you to cancel your vacation plans before you leave for any reason and receive a refund. Q Where can I locate information regarding the accessibility I need while on my cruise? These rooms provide wide interior & exterior doors, wheelchair access to one side of the bed and accessible bathing facilities with grab bars, accessible seat, accessible controls and hand held shower head. Crew Appreciation is a daily (adjustable) amount added to your onboard account and pooled in order to recognize the many team members throughout our fleet who contribute to the guest experience. At the beginning of the cruise each guest will receive a disembarkation form that will allow them to coordinate transfers and baggage handling arrangements. This sale from Holland America Line includes the following: Cruise deposits only $25 per person. Outbound flights should be scheduled with plenty of time for transfers from the ship to the airport. Traveling to Canada For bookings made in the Netherlands, Belgium, Luxembourg, Germany, Austria, Switzerland, Finland, Sweden, Norway, Iceland and Denmark, submit written cancellations to Holland America Line, Otto Reuchlinweg 1110, 3072 MD, Rotterdam or informatie@hollandamerica.com. Some flight options can also be managed directly with the airline locator to acess your flight details. However, please note that requests are processed on a first-come, first-served basis. Whether we are chronicling our travels, advertising our business interests, getting remote work taken care of, sharing vlogs, or engaging with friends and family few can go a day, much less extended time periods without Wi-Fi access or means of getting to their accounts. cat.dog, February 16, 2022 in Holland America Line. Passports or Western Hemisphere Travel Initiative (WHTI) compliant documents are required for cruises to Alaska, Bermuda, Canada, Caribbean, Hawaii, Mexico and the Panama Canal. Also, they do have a select number of free sites under Complementary Browsing.. Requests for excursions which are fully booked are placed on a waiting list. Canned or bottled beverages, including water, carbonated mineral water, and soft drinks. Next, you will be required to complete ship check-in formalities. This right does not apply to increases in Taxes or to Surcharges. It is the travelers responsibility to be familiar with and comply with the regulations of the airline they are traveling on. We have monthly safety and environmental self-audits that are performed on all of our ships. Holland America Line's baggage policy is further detailed in the baggage section of your Cruise Contract. The list should include the name of the drug, dosage and times taken. Guests may check no more than 3 pieces of luggage per person. Photo Gallery for Holland America Line Panama Canal Cruises. "If we're going to add something to the package, it . All 6 sections of Online Check-In have been completed and indicate a green checkmark; You have made your final payment more than 24 hours previous; Your documents have been processed by Holland America Line; United States/Canada: 1-877-SAIL-HAL (1-877-724-5425). Holland America Line's baggage policy is further detailed in the baggage section of your Cruise Contract. It allows for accessing social media, surfing websites and checking email, but you can upgrade to Premium Wi-Fi for faster surfing and streaming for as little as $10/day. Packages are non-transferrable and non-refundable. The rate is $USD16.00 per minute and billing begins at the time specified. Please feel free to relax in the Public and Pool Areas. On 2/15/2022 at 5:57 PM, CruiserBruce said: 19952023, The Independent Traveler, Inc. Once onboard, please visit the shore excursions office. Internet and Wi-Fi: Norwegian Cruise Line offers 24-hour internet cafes, and shipwide wireless internet access on all of its ships. We are unable to allow guests using oxygen cylinders or undergoing hemo dialysis on sailings with enhanced protocols at this time. In addition, stabilizers on modern ships, availability of advance weather information, and development of effective preventative medications have greatly reduced the incidence of motion discomfort. The Australian quarantine authorities have changed their approach regarding service dogs on-board cruise ships. Casino-smoking is allowed in designated areas for active players onlyand only when outside of 12NM from the Netherlands, Luxurious Dining Room, graced with fine art and antiques, Sophisticated china and crisp white table linens, Five-course menus with offerings from classic preparations regionally inspired cuisine to vegetarian options, Your choice of traditional pre-set seating and dining times or a flexible open schedule, Intimate dining featuring Double R Ranch Beef and fresh seafood, Luxurious appointments including custom-made china, stemware and linens, Extensive wine list featuring many selections rated Excellent by Wine Spectator, Fresh, cooked-to-order specialties in the Lido Restaurant for breakfast and lunch, Late-night snack; Chocolate Dessert Extravaganza, Explorations Caf featuring pastries and espresso drinks, Daily Afternoon Tea service, elevated to Royal Dutch High Tea once per cruise, Enhanced menu design under the direction of Master Chef Rudi Sodamin, Executive chefs inducted into the prestigious Confrrie de la Chane des Rtisseurs, an international food and wine society, Ice cream bar featuring complimentary treats. Applications that use high. FACs are notations in the booking that show the guest has an outstanding credit with the airline which can be applied to a future Holland America Line air booking with the same airline or redeemed directly with the airline, typically within 365 days. In addition, every ship is divided into fire zones that are separated by fire screen doors that can be operated from the ships bridge and fire-rated bulkheads in order to minimize the risk of fire spreading beyond one fire zone. Royal Caribbean offers VOOM high speed internet you can add to your cruise to stream and stay connected, but costs will vary based on number of devices you wish to connect as well as your ship and sailing. Guests on any excursion, who elect to leave the automobiles or motorcoaches in the shopping area, or elsewhere, must provide their own transportation, at their own expense, back to the port. Ships without Tamarind receive two nights at Pinnacle Grill and one night at Canaletto. Given that the resale of cancelled space will likely result in a lost opportunity to sell other space, these fees are due regardless of resale. These rooms provide a shower with grab bars, accessible shower controls, and hand held shower head. Throughout your cruise vacation, you may enjoy delicious and innovative menus across a broad range of dining venues. Traveler advisory - Baggage fees and other charges may be directly assessed by airlines or airports. She is always looking for the latest and greatest adventures onboard and ashore, enjoys researching top things to do in ports of call, and loves dressing up for formal nights. As Holland America is part of Carnival, StarLink Internet will be coming to the fleet in 2023. Holland America Line welcomes all guests to explore our cruise vacation offerings. Its fleet of premium ships visits . Satellite transmissions are inherently slower than shore-side connections. Written safety information and a copy of the lifeboat drill safety speech. To clear cookies using a Mac, click Safari on the Apple menu bar along the top of your screen and select Preferences. Water, Wine, Beer & Soda: What Beverages Can You Disney Cruise Lines Drink Packages [2023 Package What NOT to Pack on Your Next Cruise (Prohibited 7 Surprising Things I Learned On My First Cruise Cruise Payment Plans - Pay for a Cruise Without Water & Wine What You Can Bring On Board, WiFi Packages on Cruise Ships Updated 2023. Take a self-guided art tour, lounge by the pool, practice yoga or work out in the fitness center, or pamper yourself with a spa treatment and indulge in world-class luxury shopping.