i have a car loan with westlake financial, and the money i need to pay it is taking longer than i expected to transfer to my account. about your Pre-Approval offer. Learn about budgeting, saving, getting out of debt, credit, investing, and retirement planning. Safety starts with understanding how developers collect and share your data. Please enter a minimum of three characters. To access your account, click on the WestLake Financial Login button at the top of the page. Been dealing with customer service since Monday. Westlake Financial gives auto loans of up to $50,000. Review your pre-qualified finance terms and print your voucher. This is a issue handled by their first payments department. Don't give up without a fight! Predatory Lender Since Westlake Financial is an indirect lender, you can prequalify online to get in contact with dealers, but youll eventually need to visit a partner dealership to finish the deal. Is that when I should pay off the car? Servicemembers and their dependents who believe that their rights under the SCRA have been violated should contact the nearest Armed Forces Legal Assistance Program Office. I needed a emergency car for work and got a 2014 Hyundai Elantra with 44k miles. 334. Is this legal I thought my original contract was with Westlake and everything with the dealership at this point is done how can they put a repossession on my credit if I literally come and drop the vehicle off the moment I speak to westlake's first payments department? I took it to a mechanical shop and I was told that the cost of repairs would exceed the value of the vehicle. Our simple-to-use monthly car payment calculator provides Westlake Village car shoppers with options to customize their payments based on a number of factors: Vehicle Price: Enter the price of the specific Porsche model you are interested in, or a set vehicle price that is within your budget. Each servicemember who did not receive interest rate benefits back to the date their orders were issued will receive a refund of any excess interest they paid, as well as an additional payment of three times the overpayment or $100, whichever is higher. Years in Business: 43. Business Started: 1/1/1980. questions you have I had no clue even until I started looking at my online account. Based in Southern California, Westlake performs indirect installment agreements through a network of 21,000 new and used vehicle dealerships across the United States. Westlake MyAccount gives customers the ability to make payments and even set up recurring payments through this app. SUBMITTED: Friday, November 14, 2014. No haggling cuts both ways you might find better deals and lower rates elsewhere. Its feels like a complete set up between the 2 of them. If you want to see exact rates and terms before you start car shopping, there are several lenders that offer preapprovals and work with borrowers who have poor credit or no credit. Location of This Business. Please allow up to 30 days for paper billing to begin. Better consumer protection. SAT 10 AM 7 PM PST. as for them taking cars, i dunno, maybe you can try paying your monthly payment on more, What happens after you file a complaint or a problem to the email address that they provide to their reviews? Westlake Company cannot denied the cashiers check, because the company cash the check. The dealership is under no obligation to accept the return of the vehicle after ~37 days. Three days after the agreement was in place Westlake automatically took the next car payment from my checking account. PenFed Credit Union offers low rates, particularly if youre interested in its car-buying service. Life happens and I feel they should at least give people 30 or 3 consecutive late payments to process a repo just like other banks do. I'm just trying to pay it off so I can get wfs off title. For more information, see the developers privacy policy. You can change your password by clicking on the Forgot your password? link listed in the screenshot below, then following the instructions. I couldn't remember which bank account I had my autopay linked to and thought I hadn't paid my car payment! in 19 reviews, We are thinking about doing business with them again if we can't find a loan with a lower interest rate. in 20 reviews, I am always satisfied when I call west lake for any questions or to process my payment Devin the customer service rep. in 11 reviews. The headlights didnt switch from high to low they had only one setting because a failed headlight switch which was notated to be fixed prior to purchase. Welcome to Westlake MyAccount. The UI is pretty basic, rigid style, not a lot of options or info so it's simple enough to navigate. Westlake needs to get a better payment processing system and accounting in place. They are extremely rude, talk to you like you are incompetent, the management has zero professionalism, and none of them know what the other person is saying. This essentially means that if the first payment isn't made or if Westlake decides to cancel the contract prior to the first payment for any particular reason that they can make the dealership take the vehicle back as well as return their money.. Im not sure on your situation but my wife has a q50 and its a complete shit hole of a car. You understand that you are not required to provide this authorization as a condition of making payment on or our servicing of your Account, and you may withdraw your consent at any time by emailing us at WestlakeCustomerCare@westlakefinancial.com, calling (888) 739-9192, or replying STOP at any time to any text messages received from us. WESTLAKE FINANCIAL SERVICES - 19 Photos & 785 Reviews - 4751 Wilshire Blvd, Los Angeles, CA - Yelp Westlake Financial Services 785 reviews Claimed Auto Loan Providers, Debt Relief Services Edit Closed See hours Write a review Add photo Photos & videos See all 19 photos Add photo You Might Also Consider Wescom Credit Union 38 For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. MyAccount Espaol Forgot Username? Hey! Read full review of Westlake Financial Services. Trying to pay off loan getting nothing but hang ups. It would cost $4,500 to replace engine with a used engine. Find and finance your next car from participating dealers. They are they signed a "first payment default clause" with Westlake on their end. Get reviews, hours, directions, coupons and more for Westlake Financial Services at 4751 Wilshire Blvd Ste 100, Los Angeles, CA 90010. This is a caveat emptor (buyer beware) situation. Stop harrowing me stop calling emailing and texting.. send a complete copie of my loan and contract. Join our community, read the PF Wiki, and get on top of your finances! Also side note, they charge you an additional 5 dollars for paying with a debit card through the app. The vehicle would not start again. 865 Bassett Rd, Westlake, OH 44145-1142. Lets review and select the contact method without having doubts. Few restrictions Westlake Financial doesnt set a limit on car age or mileage. Office locations may be found at http://legalassistance.law.af.mil. I would recommend to stay away from this lender until they decide to not have such a horrible application in place. To whom it may concern, Copyright 20042023 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp. Will any of this go on my credit? New design of Westlake MyAccount Mobile App with brand new interface and user experience! I am his sister (next of kin) Richard died I am trying to pay off the loan. HELP. This can happen if you have defaulted on your auto loan. (Update, bill is due today. I'm the 3party . I would even try $1,000 but since they're already working it out for you not sure if you want to try your hands even more. NOT ACCEPTABLE. Youll need to provide your name, address, income, and information about your current job. To help you find dealers, the Westlake Financial website has a directory of cars for sale. Took my car home from the dealership Aug 4th, 2022. Our team is ready to answer any questions you have They charge you to set your date with a person but they charge when you go through the app the past 3 months I've had to go through a person and I have mentioned the problem each time and it's still not fixed. It's 11AM PST and the charge still has even attempted to go through. The settlement with Westlake Financial reflects the Justice Departments firm commitment to protecting the rights of servicemembers and to defending civil rights for everyone.. I have spoken with Westlake several times trying to explain my hardship. How many employees does WestLake Financial Number have? They would not accept debit card for full amount. Whether you have a lawsuit or a judgement, our New Jersey debt lawyers can help you determine your options and build a strategic roadmap to address your situation head-on. Those with the strongest credit qualify for the lowest rates and highest loan amounts, but unlike some lenders, Westlake considers those with poor scores and even bankruptcies. I was able to move. Was my brothers account he DIED. ** Westlake Financial (WFS) will cover the monthly DMS fee for any given month where the dealer funds 2+ loans with WFS and prints forms associated to 2+ non-WFS deals *** There is a $25 monthly minimum for DealerCenter accounts with credit bureaus services. Type in your email address, click forgot password? and follow the instructions. They took 14,000 for my auto loan and I never seen my balance go down on my loan. Customer Info * First Name * Last Name * SSN * VIN Dealership Contact * First Name * Last Name * Company Name * Phone Do I just drop the vehicle off at the dealership and wait for Westlake to cancel the contract? Finally, compare offers from different dealers and take a trip to the lot for a test drive. Review your pre-qualified finance terms and print your . This company should be sending me my title to Sylvia Price. However, inventory varies from location to location, and the newest vehicles may not be available in your area. Desired outcome: payment friday, tricked to bring car saturday and never got car on monday. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. The Justice Department today announced that Westlake Financial has agreed to pay over $225,000 to resolve allegations that it violated the Servicemembers Civil Relief Act (SCRA) by failing to provide qualified servicemembers with interest rate benefits for the entire period required under the SCRA and by improperly delaying approval of interest rate benefit requests. I never thought that I would have to do this but after being seriously injured and in the hospital I never received any communication from the finance company at all and normally they reach out through mail email text message I received nothing the whole entire time I was sick and in the hospital the day I was released is the same day that they picked up my En el ao 2014 diciembre compre un nissan mxima 2012 y lo trabaj en Uber me sacaron ms de 1500 el primer mes cuando el contrato es de 650 aproximadamente mensual de repente se llevan el auto y lo reporte al consumer affairs ahora despus de este fraude me reportan en credit report me cobraron 2 veces y dan un reporte con mentiras tienen el auto yles he pagado todo son unos ladrones mentirosos, Desired outcome: